Frequently Asked Questions (FAQ)
1. What services does Expert Solutions Malaysia provide?
We offer company registration, corporate secretarial services, visa processing, student admission assistance, immigration support, DBKL licensing, bank account opening, website development, outsourcing solutions, passport services, and travel document assistance.
2. How long does it take to register a company (Sdn. Bhd.) in Malaysia?
In most cases, company registration can be completed within 1–3 working days, depending on name approval, document readiness, and client verification.
3. Can you assist foreign nationals to open a bank account in Malaysia?
Yes. We help with personal and corporate bank account opening by guiding you through the required documentation and appointment scheduling.
4. Do you provide student visa services?
Yes. We assist with Malaysian university student visas and international student visa applications for the UK, Australia, and European countries.
5. Do you process Malaysian work visas and professional passes?
Yes. We manage Work Permits, Employment Pass, Professional Visit Pass, and Expert Work Pass applications, including document preparation and submission.
6. What documents are needed for company registration?
Generally, you will need:
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Passport or IC
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Shareholder and director details
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Company name options
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Business nature details
Additional documents may be required depending on your business activity.
7. Can you help obtain DBKL licenses for businesses?
Yes. We handle the full process of DBKL business license applications, renewals, and compliance requirements.
8. Do you provide passport services for Bangladeshi nationals in Malaysia?
Yes. We assist with:
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Bangladesh passport renewals
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Child passport applications
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NID correction
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Bangladesh visa processing
9. What is Malaysia My Second Home (MM2H), and can you help with the application?
MM2H is a long-term residency program. Yes, we assist with application preparation, financial requirement guidance, and submission.
10. Do you offer immigration clearance or travel pass approval services?
Yes. We can assist with immigration clearance, travel pass approvals, and relevant documentation for travel-related purposes.
11. How do I start the process for any service?
You can contact us through our website, WhatsApp, email, or visit our office. Our team will guide you through the required steps and documents.
12. Are your services open to international clients?
Yes. We work with clients from Malaysia, Bangladesh, India, Pakistan, the Middle East, Europe, and other regions.
13. Do you guarantee visa approval?
No agency can guarantee approval, as final decisions are made by immigration authorities. However, we ensure that your application is complete, accurate, and professionally prepared to increase success rates.
14. Do you provide website development services for businesses?
Yes. We create professional, responsive websites for companies, agencies, online stores, and startups.
15. How can I make payment for the services?
Payments can be made via:
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Bank transfer
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Online banking
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Cash (in office)
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E-wallets (if available)
16. Do you offer urgent or express services?
Yes. Some services such as passport assistance, travel permits, and visa applications may have express processing options depending on government regulations.
17. Is my personal information kept confidential?
Absolutely. Your data is protected under our Privacy Policy and handled securely and confidentially.
18. Can you help with European work visa applications?
Yes. We assist with application preparation and documentation for various European countries’ work visa programs.
19. Do you offer consultation before starting a service?
Yes. We provide free basic consultation to help you understand the process and requirements before you decide.
20. What are your office hours?
Our office is generally open Monday to Saturday, with flexible appointment scheduling. Contact us for exact timings.